Best CRM Tools for UK Freelancers (2025)
As a UK freelancer, staying organised isn’t optional — it’s essential. Whether you’re managing client details, tracking project progress, or sending follow-ups, a good CRM (Customer Relationship Management) tool helps you stay professional and win repeat work.
Here’s a look at the best CRM tools for UK freelancers in 2025 — including free and beginner-friendly options.
✅ What to Look for in a Freelancer CRM
- Simple, intuitive interface
- Affordable or free for solo users
- Contact and client management
- Task and project tracking
- Basic sales pipeline (optional)
- Mobile access
You likely don’t need enterprise-level features — but staying organised gives you an edge with clients.
🛠️ Best CRM Options for Freelancers
1. HubSpot CRM (Free Plan Available)
A trusted, beginner-friendly option that offers:
- Contact and deal tracking
- Email templates and scheduling
- Mobile app
- Scalable as your business grows
Good for: Freelancers wanting a polished, reliable CRM without paying upfront.
2. Zoho CRM (Free for 3 Users)
Another solid free option with:
- Contact and lead management
- Workflow automation
- Integration with Zoho’s invoicing and accounting tools
Good for: UK freelancers already using Zoho tools or wanting an all-in-one system.
3. Trello (Basic CRM Setup Possible)
While not strictly a CRM, Trello’s boards and lists can be adapted to manage:
- Client projects
- Contacts
- Task lists
Good for: Visual thinkers or freelancers wanting ultra-simple client tracking.
4. Notion (Flexible Workspace with CRM Templates)
Notion is a flexible workspace tool that can be easily set up as a lightweight CRM.
- Customisable databases for clients
- Task lists, project tracking
- Integrated notes and resources
Good for: Freelancers wanting everything (clients, notes, to-dos) in one tidy system.
💡 Do You Need a Paid CRM?
Most UK freelancers can manage with free CRM tools — at least at the start.
As your business grows, look for:
✅ Paid plans with automation
✅ Sales pipelines
✅ Integration with invoicing and accounting
📌 Final Thoughts
A simple CRM keeps your freelance business organised and professional — and helps you stay on top of client relationships.